Health and Social Care

Course IDCourse Name
Short CourseHealth and Social Care

We provide Short Courses Award in Health and Social Care

Common Induction Standards (CIS)

We consider this a very important course to undertake, therefore before any learner registers for Diploma Level 2/Level 3 Health and Social Care our Head of Career Development and Student Support will personally discuss with you, your knowledge and skills and offer guidance about completing Common Induction Standards.

What is Common Induction Standards?

  • The aim of the course is provide uniformity of standards for all workers in the Health and Social Care Sector.
  • All those who wish to work in the Health Sector or are currently carrying out duties of a care worker should have completed an induction which takes into consideration recognised standards of the sector.
  • The standards cover the generic working environment and specifically adult social care.

Delivery of the course

Our Assessors offer the course tailored to the learner’s job role and their working environment.

How we assess?

  • Observation: Assessors will offer direct observation of how the learner is carrying out their job role
  • Feedback: We check with service users their experience of the service
  • Self-evaluation: We ask the learner to describe how they think they are learning
  • Questions: Assessors will set the questions to test the learner’s understanding of the topic
  • Evidence: Learners show accredited training in a particular area
  • Reflection: Learners are asked to reveal to an assessor a particular aspect of their work and explain what they learned from the incident

Our Assessors record all the areas of work which the learner is competent to undertake in their job role.


When learners have completed the course, they are recognised as  competent to carry out the assessed tasks in their working environment.

Learners who acquire good knowledge of the 8 standards gain good foundation for progressing to Level 2 and Level 3 of Diploma Health and Social Care (QCF)

What will I study?

1 Role of the Health and Social Care Worker Good working relationships.Your responsibility in relation to the person you care for or support.How you work with others in relation to your job role?How you record and share information?What are the aims of the Company you work for and its value? 
  • Your responsibilities and limits of the relationship you have with a service user/individual
  • How to work with your employer in a methodical manner that you have arranged
  • How to work in a co-operative way with others
  • your capability in managing information in an approved approach
2 Personal DevelopmentWhat is your job role?Duties and responsibilities.How good are your transferable skills?
  • Your skills in your job role within the sector
  • Reflective practice
  • Ability to assess your own performance
  • Exercise the ability to produce a personal development plan
  • The learning opportunities and reflective practice to contribute to personal development.
3        Communicate effectively How well do you communicate in your working environment?ConfidentialityBreakdown of communication
  • Significance of effective communication in the work environment
  • Agreeing the communication and language needs, wishes and preferences of individuals
  • Surmounting difficulties in promoting communication
  • Understanding principles and practices relating to confidentiality.
4 EQUALITY AND INCLUSIONUnderstanding of race, gender, disability, age, sexual orientation and religious beliefs. In your  job role you should actively promote equality and inclusion within your work colleagues and those who you  care for
  • The significance and the merit of equality and inclusion
  • Providing  inclusive support
  • Access information, advice and support about equality and inclusion.









DUTY OF CARE Is a legal obligation:1.You should not act in a way to cause harm or fail to act which could cause harm 2. Always act with your area of competence. 3. Act in the best interest with all those who you work with and care for A duty of care to the service users, your work colleagues, your employer, yourself and the public. Everyone has a duty of care – you cannot delegate or opt out of your duty of care. In your job role you should act in the best interests of the person you are caring for.You must have their consent, unless they are incapable of providing their consent.
  • Know how duty of care promotes  safe practice
  • Know how to contend with dilemmas that may arise between an individual’s rights and the duty of care
  • Identify how to distinguish and deal with comments and complaints
  • Understand how to recognise and cope with unfavourable events, incidents, errors and ‘near misses’.
6 PRINCIPLES OF SAFEGUARINGIN HEALTH AND SOCIAL CARE This is about being able to clearly identify and understand  abuse  What are you required  to do? What actions you should not take? What steps to take when the service user could be abusive?
  • Identifying signs of harm and abuse
  • Methods to reduce likelihood of abuse
  • Acting on suspected or disclosed abuse
  • National and local context of protection from harm and abuse.
7        PERSON CENTRED SUPPORT How do you value and respect the service user?Ask yourself how would you like to be treated?
  • Support person-centred values in daily work activities
  • Employed in a person-centred way
  • To distinguish possible signs of dementia
  • Inspiring active participation
  • Encouraging an individual’s right to make choices
  • To further emotional and spiritual wellbeing.


8 HEALTH AND SAFETY IN A SOCIAL CARE SETTING Safety is paramount How do you keep yourself safe? How do you keep the service user safe? 
  • Roles and responsibilities relating to health and safety in the work environment/surroundings
  • Health and safety risk assessments
  • Moving and positioning
  • Reaction to accidents and sudden illness
  • Established methods of working with reference to medication and health care tasks
  • Handling hazardous substances
  • Preventing the spread of infection
  • Promoting fire safety in the work situation
  • Security measures in the work area
  • Managing stress
  • Food safety, nutrition and hydration

Duration of (CIS) course :

  • Are flexible
  • Learners  are able to arrange with the Centre Head and Head of Career Development dates that suit you

Certification: Learners who successfully complete the course will be awarded a Certificate recognising their achievements


Payment Plan available, Please discuss with Head of Career Development

We support all Learners to gain knowledge and skills to successfully complete this course and further development in the Health and Social Care Sector including mandatory training in: Moving and Handling, Food Hygiene, Health and Safety at Work, CPR and Adult Abuse Awareness. See below


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