Business and Administration Level 3

EDI Level 3 NVQ Diploma in Business and Administration

Group B: Optional units

Unit Code Unit Title Level Unit Credit
CU747 Solve business problems 3 4
CU748 Work with other people in a business environment 3 4
CU749 Contribute to decision-making in a business environment 3 3
CU750 Negotiate in a business environment 3 5
CU751 Supervise a team in a business environment 3 6
CU752 Supervise an office facility 3 5
CU714 Contribute to running a project 3 5
CU685 Produce documents in a business environment 2 4
CU686 Prepare text from notes 2 3
CU687 Prepare text from notes using touch typing (40 wpm) 2 3
CU688 Prepare text from shorthand (60 wpm) 2 8
CU689 Prepare text from recorded audio instruction (40 wpm) 2 4
CU715 Design and produce documents in a business environment 3 4
CU716 Prepare text from notes using touch typing (60 wpm) 3 4
CU717 Prepare text from shorthand (80 wpm) 3 8
CU718 Prepare text from recorded audio instruction (60 wpm) 3 4
CU690 Support the organisation of an event 2 2
CU691 Support the co-ordination of an event 2 3
CU692 Support the organisation of business travel or accommodation 2 3
CU693 Support the organisation of meetings 2 4
CU719 Plan and organise an event 3 4
CU720 Co-ordinate an event 3 4
CU721 Plan and organise meetings 3 5
CU753 Organise business travel or accommodation 3 5
CU754 Evaluate the organisation of business travel or accommodation 3 2
CU694 Use electronic message systems 2 1
CU695 Use a diary system 2 3
CU696 Take minutes 2 4
CU722 Develop a presentation 3 3
CU723 Deliver a presentation 3 3
CU697 Handle mail 2 3
CU698 Provide reception services 2 3
CU674 Meet and welcome visitors 2 3
CU724 Deliver, monitor and evaluate customer service to internal customers 3 3
CU725 Deliver, monitor and evaluate customer service to external customers 3 3
CU755 Use customer service as a competitive tool 3 8
CU756 Monitor and solve customer service problems 3 6
CU699 Organise and report data 2 3
CU700 Research information 2 4
CU701 Store and retrieve information 2 3
CU702 Archive information 2 2
CU703 Support the management and development of an information system 2 7
CU726 Support the design and development of an information system 3 7
CU727 Monitor information systems 3 7
CU728 Analyse and report data 3 6
CU757 Design and develop an information system 4 7
CU758 Manage and evaluate an information system 4 6
CU677 Use office equipment 2 4
CU705 Maintain and issue stationery stock items 2 3
CU729 Order products and services 3 5
CU730 Agree a budget 3 4
CU784 Manage budgets 4 5
CU684 Respond to change in a business environment 2 3
CU713 Contribute to innovation in a business environment 3 4
CU759 Contribute to innovation in a business environment 4 6
CU760 Plan change for a team 4 6
CU731 Administer human resources records 2 3
CU732 Administer the recruitment and selection process 2 4
CU1064 Administer parking and traffic challenges, representations and civil parking appeals 3 9
CU1065 Administer statutory parking and traffic appeals 3 9
CU1066 Administer parking and traffic debt recovery 3 9
CU1044 Administer parking dispensations 2 4
CU1067 Provide administrative support in schools 3 8
CU1068 Administer legal files 3 7
CU1069 Build case files 3 4
CU1070 Manage case files 3 5